Shipping policy

Shipping Yes, we ship all over Europe and are looking into expanding into other countries. Shipping costs will apply and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

We ship our products with the highest care. Our intend it to ship your order within 2 business days after receiving the payment.

Have doubts? We are happy to provide you with more information. We can always send you photos and videos of jewelry so you can get a better idea of how they look. For this, it's best to use our contact forms

Things to keep in mind Please do not return any product without first registering it via the return button. Unfortunately, it is not possible to return pre-orders. This may also apply to custom jewelry. However, this depends on our policy at that time. Return shipments must be insured with Track & Trace and sent back in the original packaging.

Damage:

At Ms Butler, we thoroughly inspect our products before carefully packaging and shipping them to our customers. We only send our products when we can guarantee their quality and when the product meets both our expectations and yours.